If you would like to understand the complaint procedure, please click on this link. - Complaints Handling Policy pdf

If you would like to understand the compliant procedure workflow chart, please click on this link. - Flow Chart

If you would like to understand data protection please click on this link - Data Protection

To log a complaint please email to complaints@libertyinsurance.ae or call - 026666348

Dubai Health Authority Complaints registration http://ipromes.eclaimlink.ae/ or http://hical.eclaimlink.ae/tracassist/enquiry